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What does a true Oracle partnership look like in local government?
In this conversation, Richard Clayton, COO at Namos Solutions, sits down with David Caldwell, Oracle Team Manager at Knowsley Council, to reflect on a journey that started in 2018 and continues today through managed services and new innovations.
They discuss:
- Moving from on-premise ERP to Oracle Fusion Cloud during the pandemic
- Why cultural fit and trust matter as much as technical capability
- How managed services evolved from ticket resolution to optimisation and innovation
- The role of Quarterly Business Reviews in shaping long term direction
- Bringing AI into Finance, HCM, and Payroll with purpose not just hype
- Balancing in house Autonomy with external expertise
