Oracle Applications & Database Management Support
Safeguard your applications with our Managed Service Support offering.
With our Managed Services support team not only can Namos enlighten you with regards to how you use your system but can lighten the load when it comes to management and issue resolution.
Our team of highly trained analysts and consultants can assist as 1st, 2nd or 3rd line support to satisfy your requirements, either with a base service, call-off days or a mixture of both.
Database and Application support does not start with an error message, there is performance monitoring, database and application patching, hardware sizing, provision of test systems, upgrades and security. With our eNlighten service, Namos can help you with all areas of support, from standard housekeeping to full scale migrations.
Ask any I.T. manager why they aren’t running the latest version of the application or when they last applied the latest security patch and a common answer is that they don’t have the time or resources to do so. It’s a balancing act that we can help you with, let Namos get you back onto a level position and help you provide a better service to your customers.
The advantage of our eNlighten service is that it provides a structured yet flexible framework that can be adapted to meet your requirements with a ‘pick and mix’ approach. You are able to specify the support type, hours of support, the skill-sets, the location and agree the response times.
At Namos we believe ensuring your data is secure is a priority. We achieve this by ensuring that you are on a supported version of Oracle RDBMS software, have the latest set of security patches applied and have a complete understanding of what new functionality there is on offer. Let Namos eNlighten the complex and confusing path that comes with Oracle implementations, upgrades, migrations and patching.
Working together we can plan the best route that meets your requirements and then help you achieve those goals in a structured yet flexible way following Oracle best practice guidelines and our standardised methodology.
Start your Cloud Journey Today with our
Cloud Readiness Assessment
Take the first step to ensuring a successful move to the Cloud – call the Namos Team on O845 299 6220. Alternatively you can email us or hit the button below, fill in a few details and one of the team will get back to you.
eNrichLet Namos enrich your Oracle experience. There are times when all you need are some developments, enhancements and adaptations in your existing system or some extra training to really ensure you get the full use of your Oracle solution. Namos can help you to enrich what you already have, so that you can realise business efficiencies and grow as an organisation.More