[London, UK] – [DATE: July 28, 2025] – Namos Solutions, a leading Oracle Cloud Specialist has today announced its new project with HM Land Registry to deliver an implementation of Oracle’s Redwood Fusion Help Desk and Case Management. This strategic move will replace HM Land Registry’s standalone RightNow platform with a modern, integrated solution designed to significantly improve HR service delivery.
Namos Solutions will be partnering under a #OneTeam approach for the seamless deployment and configuration of the new system, encompassing key HR functionalities such as Self-Service, Knowledge Management, Request Management, Case Management, Workflows, and Analytics.
“We are incredibly excited to embark on this journey with HM Land Registry,” said Chris Mason, CEO of Namos Solutions. “Our team is committed to delivering a robust and effective Oracle HR Helpdesk solution that will empower their HR department and support their vital work. This project underscores our expertise in delivering complex Oracle Cloud implementations for critical government organizations, directly contributing to their goals of enhanced efficiency and an improved employee experience.”
A principal organizational priority for HM Land Registry is to improve the speed of corporate services and gain efficiencies. By optimizing HR business processes through digital innovation and automation, the new Oracle HR Helpdesk will play a crucial role in achieving these goals. The expected benefits include:
- Reduced time spent on HR transactional processes, requiring less user intervention or off-systems work.
- Increased productivity and reduced costs by minimizing time spent by end-users and back-office staff through automation and the avoidance of re-work caused by human or data input errors.
- Improved end-user experience through automation and enhanced design that saves time and effort.
Sarah Fisher, Head of HR Services at HM Land Registry says: “We are delighted to work with Namos to implement a major HR System initiative at HM Land Registry. The new system will replace our current RightNow solution, bringing advanced capabilities like Self-Service, Knowledge Management, and automated workflows.
Our goal is clear: to boost efficiency, save time on HR processes, and deliver a more seamless experience for our HR teams and our customers. We’re committed to leveraging digital innovation to achieve these improvements.“
About Namos Solutions
Namos Solutions is an award-winning Oracle OPN Modernised Partner specialising in Oracle Technology and the implementation and support of ERP, EPM and HCM Cloud business solutions.
With global experience together with an impeccable track record, our business is built on our passion for delivering successful business transformation. Passion underpins everything we do at Namos – passionate about delivering beyond expectations, earning trust, and building long-lasting relationships with our clients.
Although based in central London, we work wherever our clients need us to be. Many leading organisations located all over the world trust and rely on our expertise to deliver industry-leading business solutions. For more information, please visit www.namossolutions.com or email [email protected].
Follow Namos Solutions at LinkedIn and Twitter.
