Hospitality

5 star service comes from 5 star employees.

namos icon Bell

Right People, Right Place, Right Time.

The Hospitality sector is under pressure to prove it can provide a fulfilling and successful career for its employees. It is not all part time work, zero hour contracts and low wages. 

Create positive experiences for employees and in the end customers (happy staff, happy customers) and transform your business into an effective and personable operation with Namos and Oracle. 

Discover what Namos and Oracle can do for you and your business through some employee stories – that will help make your establishment a fantastic place to work and visit.

Meet Becca

Becca is an HR Professional working in the Head Office.

Becca previously worked at a hotel where she faced significant challenges with the HR systems in place. The systems were poorly integrated, especially with payroll, which often led to inefficiencies and frustrations.

Each month, she was locked out of the system during payroll processing, preventing her from updating HR records. This disruption in her workflow not only hindered her ability to perform her duties efficiently but also caused unnecessary duplication of admin tasks.

Becca became increasingly frustrated with the time spent on repetitive tasks and manual data entry, which took away from her ability to focus on strategic people management. She knew she had more to offer in terms of supporting managers and enhancing the people management function, but the limitations of the system held her back.

Meet Matt

Matt is a newly promoted manager in the hospitality industry.

After working as a customer facing staff member in an Food & Beverage establishment, Matt aimed at advancing into management. This was enabled by a supportive manager who helped Matt and encouraged him to develop opportunities and grow.

Now, in his new role as manager, Matt wants to ensure that accurate information is presented to his employees with meaningful insights attached. This fosters an environment where new leaders can be developed for the future.

Meet Ben

Ben is a recent university graduate working as a customer facing server in the hospitality industry.

Whether as waiting staff, a bartender, or a receptionist, Ben enjoys the dynamic environment and social interactions with customers and colleagues.

During university, Ben worked in a bar and found the fast-paced atmosphere energising. Now, as he explores career possibilities, Ben is considering whether hospitality is the right path.

With a desire to work in an industry where no two days are the same, Ben is seeking a role that offers diverse experiences whilst being part of a supportive organisation that values hospitality as a long-term career. He is driven to find a workplace that not only challenges himself but also fosters a strong sense of belonging.

View Our Hospitality Webinar - Right People, Right Place, Right Time

Watch our webinar recording and hear Amy Jaggers from Oracle and Pete Gutteridge-Paye from Namos Solutions discuss how Oracle HCM is transforming careers in hospitality. 

Find out more about how Oracle HCM streamlines the hiring process, improves employee development and gives managers access to the tools they need.

Let’s Revolutionise Your Operations?

We can work closely with you to transform your IT systems and build a prosperous working atmosphere with fulfilled employees and service staff.