Author: Andy Curley, P2P/SCM Practice Lead, Namos Solutions
The Custom Role Conundrum
Should we customise roles? It’s a question that will, almost invariably, arise during an ERP Financials implementation – and it’s almost equally invariably a contentious question to answer!
Role customisations can often seem tempting, whether to optimise licence usage, or manage access and segregation of duties without needing to address business process or operating model. As with any design choice that strays away from the ‘adopt-not-adapt’ principle, custom roles can have unintended consequences and become a challenge down the line.
These challenges will commonly include, needing to ‘regression test’ those custom roles as part of release readiness, or needing to update them when privileges to access new features are not automatically inherited.
Procurement 25D Change Impact
What many Oracle Cloud customers may now be seeing for the first time is a change, meaning a custom role that previously did not invoke a licence now starts to use a licence.
This particular issue relates to ‘PO_VIEW_PURCHASE_AGREEMENT_WORKAREA_PRIV’, which will now start consuming a full Procurement hosted named user licence. Some Oracle Cloud users may find this privilege has been buried in custom view-only or enhanced requisitioner custom roles, that are assigned to large user bases which will now start driving overage against this SKU.

What do you do if you think your organisation may be affected?
Talk to us! We will be able to help in identifying and remediating this issue.
Disentangling this specific privilege, however, does not address the deeper underlying risks carried by significantly customised roles, or the broader challenges around cost and licencing that can arise once you’ve been living in the Cloud for some time.
Namos’ trademarked eNtrust offering is designed to drive efficiency and compliance in Oracle implementations where, long after the dust has settled on a successful go-live, inefficiencies are creeping in.
eNtrust includes subscription optimisation: identifying potential issues in licence usage, recommending solutions, and implementing remediation to ensure your costs are controlled and your usage is contractually compliant.
eNtrust®- SaaS Subscription Optimisation | Namos Solutions
Please reach out if you would like to discuss how eNtrust can help your organisation continue to drive efficiencies post go-live.








